Back to Home
Privacy Policy
Effective Date: January 11, 2026
FarmMarket ("Company") values your personal information and complies with
applicable privacy laws. This Privacy Policy explains what information we
collect, how we use it, and how long we retain it.
1. Information We Collect
Required Information
- Device information: device model, OS version, app version
- Anonymous user identifier (Firebase UID)
- App usage statistics: screen views, feature usage
Optional Information
- Phone number (if phone number verification is selected)
- Name and profile photo (if profile is set up)
- Location data (if location-based search is used)
- Business information (for wholesaler/retailer accounts)
- Product listing data: product name, price, product images
- Chat messages and images
2. How We Use Your Information
- Service provision: delivering the farm produce direct trade platform
- User authentication: verifying identity via phone number
- Chat service: enabling real-time communication between buyers and sellers
- Location-based services: showing nearby products
- Notification service: sending push notifications for transactions
- Analytics: understanding usage patterns to improve the service
- Fraud prevention: detecting and preventing misuse
3. Data Retention
- User account data: deleted immediately upon account deletion request
- Chat messages: deleted from server upon account deletion
- Product listings: deleted upon seller account deletion
- Analytics data: retained per Firebase Analytics policy (up to 14 months)
- Transaction-related records: retained up to 5 years per applicable law
4. Third-Party Data Sharing
Firebase (Google)
- Data shared: device info, user data, chat messages
- Purpose: cloud data storage, authentication, push notifications, analytics
- Retention: per Firebase policies
Google Cloud Storage
- Data shared: profile images, product images, chat images
- Purpose: file storage and delivery
- Retention: until account deletion
5. Data Deletion
- Electronic files: permanently deleted using irrecoverable methods
- Firestore data: automatically deleted via Cloud Functions upon account deletion
- Storage files: automatically deleted upon account deletion
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your data (account deletion feature available in-app)
- Restrict processing of your data
7. Location Data
Location data is only collected with your explicit consent and is used solely
for providing location-based search features.
- iOS: Settings > FarmMarket > Location
- Android: Settings > Apps > FarmMarket > Permissions
8. Privacy Officer
Appendix. Website Cookies and Visit Analytics
Unlike the other sections, which describe the app, this section applies only to the website (the domain serving this page).
- What we collect — pages visited, referral information (UTM parameters), approximate location (country and city level), device and browser type, screen size, and whether a store link was clicked. The identifier stored in cookies is a browser-level online identifier and may qualify as personal information; however, we do not collect your name, email address, phone number, or any other directly identifying information, and we do not use this identifier to single out any individual.
- Why we collect it — solely to understand how visitors reach this site so that we can improve it. It is never used for advertising or profiling.
- Tool and cookies — Google Analytics 4 (Google LLC), which stores cookies (
_ga, _ga_*) in your browser to distinguish browsers. These cookies last for up to 2 years, and you can delete them at any time using your browser's cookie controls.
- Retention — Google Analytics event data is retained for up to 14 months and then deleted automatically. Your consent choice and referral values are stored only in your own browser and are never sent to our servers.
- Outsourced processing and international transfer — the statistics above are processed by a processor acting within the scope of our instructions, which constitutes an overseas transfer for outsourced processing; the following is disclosed under Article 28-8 of the Korean Personal Information Protection Act. Recipient: Google LLC (1600 Amphitheatre Parkway, Mountain View, CA, USA; contact via the Google Privacy Policy). Country of transfer: the United States. Timing and method of transfer: transmitted over the network via cookies from time to time as you use the website. Items transferred: as listed under "What we collect" above. Recipient's purpose of use: generating and analyzing visit statistics for this website, within the scope of our instructions. Recipient's retention period: as stated under "Retention" above. You may refuse this transfer as described under "How to consent, refuse, or withdraw" below, with no disadvantage whatsoever in using the website. We do not provide the data to any other third party.
- How to consent, refuse, or withdraw — choose Decline on the banner shown on your first visit and Google Analytics is never loaded; the site remains fully usable. Even after accepting, you can withdraw your consent at any time via Cookie settings; when you withdraw (decline), the related cookies are deleted. As an additional option, you can also remove the cookies by clearing cookies and site data in your browser.
The referral tags (UTM) appended to store buttons do not identify you, are held only for the current browser session, and work regardless of your cookie choice.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes
will be communicated via in-app notifications at least 7 days before the
changes take effect.
Published: January 11, 2026
Effective: January 11, 2026